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Unpopular Culture: The Ritual of Complaint in a British Bank

John R. Weeks




[PDF.bv68] Unpopular Culture: The Ritual of Complaint in a British Bank

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 | #2405040 in Books |  2003-12-15 | Original language:English | PDF # 1 |  9.00 x.60 x6.00l,.60 | File type: PDF | 176 pages

||5 of 6 people found the following review helpful.| Company Culture: This is the way we do things here|By Celia Redmore|As a student, the author was assigned to study a British retail bank on the understanding that when he was finished he would help the bank understand why morale there was so low. He was afraid it was going to be a boring assignment. Not a bit of it.
Hoping to get an in-depth understanding of the source of

When you start a new job, you learn how things are done in the company, and you learn how they are complained about too. Unpopular Culture considers why people complain about their work culture and what impact those complaints have on their organizations. John Weeks based his study on long-term observations of the British Armstrong Bank in the United Kingdom. Not one person at this organization, he found, from the CEO down to the junior clerks, had anything g...

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